Dear customer, 

We anticipate you may have a real problem, issue or concern with your order since you clicked "help". We take every inquiry very serious, and promise to provide a speedy solution to whatever your problem may be until you are 100% satisfied. Please fill out the form below and we will respond within 24-48 hours via email or phone call. We are a real mom and dad, who run this real business out of our home (along with stewarding the gift of 5 children). Thank you for helping our tiny local business succeed!